tag:blogger.com,1999:blog-1412998595310758150.post4700606470387198290..comments2023-09-08T01:55:15.665-04:00Comments on Food for Poems: FacebookBeckyhttp://www.blogger.com/profile/15505933658153917045noreply@blogger.comBlogger27125tag:blogger.com,1999:blog-1412998595310758150.post-30915407126036112152010-03-08T09:26:45.331-05:002010-03-08T09:26:45.331-05:00I submitted a TRUSTe report -- thanks so much. I&...I submitted a TRUSTe report -- thanks so much. I'll keep everyone posted on whether I attain similar results. :)<br /><br />I also tried the reset page, which I hadn't been aware of (though nothing yet).<br /><br />Thanks again! I feel reasonably optimistic that I will *eventually* gain access to my facebook account again ...Beckyhttps://www.blogger.com/profile/15505933658153917045noreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-5511296952413487162010-03-07T21:53:27.792-05:002010-03-07T21:53:27.792-05:00Users have also had success getting TRUSTe to forc...Users have also had success getting TRUSTe to force Facebook to respond:<br /><br />http://getsatisfaction.com/facebook/topics/why_is_my_email_now_invalid_facebook_wont_let_me_log_in_or_reset_my_password_even<br /><br />___________________<br /><br />I HAVE THE SOLUTION!! You have to write to TRUSTe, which is the company that ensures that Facebook adheres to its privacy policy. <br /><br />I haveD_pdxnoreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-835844204991119822010-03-07T21:37:31.682-05:002010-03-07T21:37:31.682-05:00also, using shortname instead of email if you set ...also, using shortname instead of email if you set that up. That seems to work for some.<br /><br />http://getsatisfaction.com/facebook/topics/unable_to_log_in_to_facebook_accountD_pdxnoreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-41686705605998913262010-03-07T21:31:10.532-05:002010-03-07T21:31:10.532-05:00I followed this over from a post by your sister. ...I followed this over from a post by your sister. I suspect this has already been tried but I didn't want you to miss a possible channel. Have you tried the account reset page?<br /><br />http://www.facebook.com/help/login.phpD_pdxnoreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-43888623015337045652010-03-07T20:17:31.720-05:002010-03-07T20:17:31.720-05:00Also, SINCE Facebook is being a bunch of twats (th...Also, SINCE Facebook is being a bunch of twats (that's what you get when the company is founded by a theif), contact their certificate issuer (eTrust, I believe) and report the privacy policy violation. The approach here will be to be a bigger headache than fixing the problem to get you to go away would be.teflaimehttps://www.blogger.com/profile/12858992182120624497noreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-72376019260472668032010-03-07T17:58:33.898-05:002010-03-07T17:58:33.898-05:00Thanks so much! I will pop them an e-mail to that...Thanks so much! I will pop them an e-mail to that address right away and will definitely keep you posted if I make any progress. :)<br /><br />That's why I'm trying to be vocal -- I figure the squeaky (and public) wheel, etc. etc.Beckyhttps://www.blogger.com/profile/15505933658153917045noreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-64433167944950279662010-03-07T15:06:08.891-05:002010-03-07T15:06:08.891-05:00According to this site: http://facebook.phpbbnew.c...According to this site: http://facebook.phpbbnew.com/viewtopic.php?f=5&t=10&hilit=invalid+email&start=10 <br /><br />If you email the abuse@facebook.com email address you might actually get some help! My suggestion to you as someone who has worked in tech support for a large software company is thus: 1) Give it your best desperate plea (maybe you will get a sympathetic soul) 2) Futuredirthttps://www.blogger.com/profile/05121219506744517891noreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-78552987439138891442010-03-07T14:51:38.812-05:002010-03-07T14:51:38.812-05:00Wow, this is getting ridiculous! I'm very sorr...Wow, this is getting ridiculous! I'm very sorry that you have to go through this and even more sorry that FB can't get their stuff together long enough to help you and the many other people out there having this same issue. Maybe if you try calling on Monday during normal business hours you will have better luck, though with all you have experienced I am not so sure that will be the case.Futuredirthttps://www.blogger.com/profile/05121219506744517891noreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-11706246963690282612010-03-07T09:35:17.767-05:002010-03-07T09:35:17.767-05:00They won't even let you leave a message at the...They won't even let you leave a message at the regular phone number ... just tell you to go away and die, more or less.<br /><br />Grrr.Beckyhttps://www.blogger.com/profile/15505933658153917045noreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-48436016271831579772010-03-07T09:29:48.440-05:002010-03-07T09:29:48.440-05:00Thanks! I'll try that later today.
I'm ...Thanks! I'll try that later today. <br /><br />I'm not sure if it's nice to know I'm not alone or even more frustrating to know that I'm one of many!Beckyhttps://www.blogger.com/profile/15505933658153917045noreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-24486411433489587262010-03-07T04:07:18.954-05:002010-03-07T04:07:18.954-05:00Here's another phone number: http://www.contac...Here's another phone number: http://www.contacthelp.com/directory/Internet/Web+Sites/Facebook?ListingID=324<br /><br />This page (http://askville.amazon.com/give-phone-number-facebook/AnswerViewer.do?requestId=5489350) suggests calling (650) 543-481 which is the press contact number. While this may not yield anything you could always try. If you get lucky they may be able to direct you to Futuredirthttps://www.blogger.com/profile/05121219506744517891noreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-53193326016744070842010-03-06T17:44:17.831-05:002010-03-06T17:44:17.831-05:00Unfortunately, the customer support number is no l...Unfortunately, the customer support number is no longer valid (surprise, surprise), so if anyone has an alternate number ... ?Beckyhttps://www.blogger.com/profile/15505933658153917045noreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-67046267752639062272010-03-06T09:38:24.173-05:002010-03-06T09:38:24.173-05:00Hi Everyone,
Thanks so much for the suggestions. ...Hi Everyone,<br /><br />Thanks so much for the suggestions. So far, nothing, but I haven't called yet and am still scrolling through the bug list.<br /><br />I'm on a PC.<br /><br />Thanks again -- it's nice to get helpful suggestions since Facebook is so utterly unresponsive to user problems.Beckyhttps://www.blogger.com/profile/15505933658153917045noreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-3864442308849469942010-03-06T06:21:06.673-05:002010-03-06T06:21:06.673-05:00Hi, your sis directed me here.
This is an issue th...Hi, your sis directed me here.<br />This is an issue that is ongoing for many. I've tried all of the above and after devoting far too much time trying to figure it out here is what I came up with.<br /><br />1. You have to be prepared to repeat the attempts because for some random reason doing the same thing 20 or 30 times often generates a different result. Here is the drill.<br /><br />2. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-8533653077094463312010-03-06T01:00:31.988-05:002010-03-06T01:00:31.988-05:00If it were cookie corruption then clearing cookies...If it were cookie corruption then clearing cookies would fix it. It isn't actually cookie corruption, but rather some sort of database corruption on the facebook end. Try Furturedirt's solution.teflaimehttps://www.blogger.com/profile/12858992182120624497noreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-45000335919330387932010-03-05T20:44:35.827-05:002010-03-05T20:44:35.827-05:00I found this: Call facebook support and talk to a ...I found this: Call facebook support and talk to a human being. The number is 650-853-1300 press option #1.<br /><br />Source: http://www.fixya.com/support/t1132185-invalid_email_addressFuturedirthttps://www.blogger.com/profile/05121219506744517891noreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-69648427665158272092010-03-05T20:30:09.451-05:002010-03-05T20:30:09.451-05:00Hi, Becky. Another thought is to see if you can lo...Hi, Becky. Another thought is to see if you can log in using your phone number (if you'd entered it in your profile) on one of the mobile Facebook clients or at touch.facebook.com. In theory, there are certain situations where you can log in with your phone number, and I think a broken e-mail address is one of them.<br /><br />Good luck!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-5051039116548571022010-03-05T19:26:03.557-05:002010-03-05T19:26:03.557-05:00Yes, I've tried from 3-4 different computers -...Yes, I've tried from 3-4 different computers -- I'm actually supposed to help monitor my nonprofit's facebook organization page, and I can't log in from home or work. I've tried with Firefox and IE ... haven't tried chrome, will give it a go tomorrow if I have time. <br /><br />Thanks for the suggestions!Beckyhttps://www.blogger.com/profile/15505933658153917045noreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-41480190346269830892010-03-05T18:35:47.090-05:002010-03-05T18:35:47.090-05:00I concur with the different browser option, I had ...I concur with the different browser option, I had some serious cookie corruption issues which caused a whole bunch of weirdness with Facebook (among other things). Quickest way to prove otherwise is try another browser (Chrome is the quickest to install).Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-80720642526961935752010-03-05T17:46:20.852-05:002010-03-05T17:46:20.852-05:00I'm gonna go ahead and agree with where @flowe...I'm gonna go ahead and agree with where @flowen is going with this. Give those suggestions a try and then we can go from there.Futuredirthttps://www.blogger.com/profile/05121219506744517891noreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-48841515067963589972010-03-05T17:15:31.033-05:002010-03-05T17:15:31.033-05:00I know this is going to seem silly, but have you t...I know this is going to seem silly, but have you tried logging in from a different computer? Also, how are you attempting to contact Facebook?<br /><br />Have you tried logging in from a different web browser?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-4604417988252396462010-03-02T22:06:22.519-05:002010-03-02T22:06:22.519-05:00I'm going to post this temporarily in case any...I'm going to post this temporarily in case anyone scrolls by who can help: the issue affects my personal e-mail, which is amyrebeccap(at)yahoo.com. Pleasenospam!Beckyhttps://www.blogger.com/profile/15505933658153917045noreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-544622654712179662010-03-02T22:03:33.370-05:002010-03-02T22:03:33.370-05:00Thanks to both of you!
But ... I barely have time...Thanks to both of you!<br /><br />But ... I barely have time for the blog, let alone twitter! ;)<br /><br />(Also, I tend to run out of interesting things to say by 10:00 a.m. on an average day. ;))Beckyhttps://www.blogger.com/profile/15505933658153917045noreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-16583424273753580922010-03-02T20:39:29.010-05:002010-03-02T20:39:29.010-05:00I'll do the same!
And she's totally right...I'll do the same!<br /><br />And she's totally right. You should be on Twitter!Alexhttp://alexpriest.comnoreply@blogger.comtag:blogger.com,1999:blog-1412998595310758150.post-69409785749229512832010-03-02T19:44:57.238-05:002010-03-02T19:44:57.238-05:00i will tweet your blogpost and see what happens. y...i will tweet your blogpost and see what happens. your sister is probably right: jump onto twitter.Nancy Devinehttps://www.blogger.com/profile/10895934793253274506noreply@blogger.com